Sydentia Oy · Sparky (com.sydentia.sparky) · Last updated: 27 September 2026
This page explains how to delete your Sparky account and what happens to your data.
Delete from within the app (recommended)
- Open Sparky and go to Settings.
- Tap Delete account.
- Confirm in the dialog.
Your account and data are deleted immediately. You are signed out, and the local copy of your data on your device — including any chat photos this phone had downloaded or was still waiting to send, and any profile photos it had downloaded — is erased. This cannot be undone.
Request deletion without the app
If you can't access the app, email info@sydentia.com from the address associated with your account (or tell us your @handle) and ask us to delete your account. We will verify your request and delete your data.
What is deleted
When you delete your account, we permanently delete:
- your journal/reflection entries, life-area summaries and assessments;
- your memories and personality profile;
- your chat history with the Sparky AI;
- the photos you sent in people chats — the pictures themselves, wherever they appear, including in the other members' copies of those chats;
- your profile photo and display name;
- your contacts, @handle, contact requests, and blocks;
- your devices and push tokens;
- your ad preferences and hidden-advertiser choices;
- your safety signals;
- your subscription/entitlement records linking purchases to you;
- your account itself.
Your subscription is billed by Apple or Google. Deleting your Sparky account does not cancel a store subscription — cancel it in your App Store or Google Play account settings.
What is retained, and why
A limited set of records is retained but no longer linked to you:
- Financial and transaction records (for accounting/tax and revenue-sharing obligations) are kept only as monetary totals with your identity removed.
- Messages you sent in group chats are stripped of their content and your identity, so the other participants' conversations stay intact. Any photo such a message carried is deleted outright, not kept — a placeholder holds the conversation's shape, and a picture is not needed for that.
- A security/audit log that does not contain your account identifiers is retained.
Questions
Contact info@sydentia.com — Sydentia Oy, Hämeenkatu 17 B 57, 33200 Tampere, Finland.